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Thank you for shopping at Virmelia, operated by Belvoro Group LLC. We’re committed to processing your order promptly and providing reliable standard shipping.
Order Processing
Orders are processed within 2–3 business days, Monday to Friday (EST). Orders placed on weekends or holidays will be processed on the next business day.
Shipping & Delivery
After processing, delivery typically takes 10–12 business days, depending on your location. Products may be fulfilled and shipped from international locations, including China and sometimes Vietnam.
Delivery times may occasionally be affected by circumstances outside our control, including weather, holidays, carrier delays, customs processing, or other logistics issues.
Free Shipping on All Orders
Virmelia offers free standard shipping on every order — no minimum purchase and no shipping code required.
We currently ship to the United States, Canada, United Kingdom, France, Germany, Australia, and New Zealand.
For complete details, please visit our Shipping Policy page.
Thank you for shopping at Virmelia, operated by Belvoro Group LLC. We want your shopping experience to be as seamless as possible. If you experience an issue with your purchase, we’re here to help.
Eligibility for Returns & Exchanges
- Items must be returned within 60 days of delivery.
- Products must be in original condition — unworn, unwashed, with all original tags attached.
- Proof of purchase is required, such as your order confirmation or receipt.
- Custom or personalized products are not eligible for return unless they arrive damaged, defective, or incorrect.
To start a return or exchange, contact return@virmelia.com before sending your item back. We will provide the applicable return address and instructions.
Refund Process
Once your return is received and approved, you can choose between an exchange or refund, subject to product availability and the applicable return conditions.
Approved refunds are issued to your original payment method. Virmelia processes approved refunds within 10–15 business days after the returned item has been received and the return has been approved. Your payment provider may require additional time for the refund to appear in your account.
For damaged or defective products, please contact us at return@virmelia.com within 7 days of delivery and include your order number, a description of the issue, and clear photos of the product.
For full details, please visit our Return & Refund Policy page.
